At Shreem – Timeless Weaves of Elegance, each saree is carefully inspected before dispatch to ensure the highest quality. Our Return & Refund Policy is designed to be fair and transparent for both our customers and our brand.

Eligibility for Returns

Returns are accepted only in the following cases:

• The product received is damaged

• The product received is incorrect (different from the order placed)

Return requests must be raised within 48 hours of delivery along with clear photos or videos showing the issue.

Non-Returnable Items

Due to the nature of sarees and handloom products, returns or exchanges are not accepted for:

• Change of mind

• Color or design preference

• Minor weaving or thread variations (natural in silk and cotton silk sarees)

• Products that have been worn, washed, altered, or without original tags

Return Process

1. Contact our customer support within 48 hours of delivery.

2. Share order details and proof of damage or error.

3. Once approved, we will guide you through the return process.

Refund Policy

• Approved refunds will be processed after the returned product is received and inspected.

• Refunds will be issued to the original payment method.

• Processing time may take 7–10 business days, depending on the bank or payment gateway.

Shipping Charges

• Return shipping costs will be borne by Shreem only in cases of damaged or incorrect products.

• Original shipping charges (if any) are non-refundable.

Exchange Policy

Exchanges are subject to product availability and are applicable only for damaged or incorrect items.

Cancellations

Orders once confirmed cannot be cancelled, as sarees are packed and processed immediately.

Contact Us

For return or refund-related queries, please reach out to us using the contact details provided on our website. Our team will be happy to assist you.